Web Site Terms and Conditions of Use
By accessing this web site, you are agreeing to be bound by these web site Terms and Conditions of Use, applicable laws and regulations and their compliance. If you disagree with any of the stated terms and conditions, you are prohibited from using or accessing this site. The materials contained in this site are secured by relevant copyright and trade mark law.
2. Use License
- Permission is allowed to
temporarily download one duplicate of the materials (data or
programming) on E-Services Group’s site for individual and non-business
use only. This is just a permit of license and not an exchange of title,
and under this permit you may not:
- modify or copy the materials;
- use the materials for any commercial use , or for any public presentation (business or non-business);
- attempt to decompile or rebuild any product or material contained on E-Services Group’s site;
- remove any copyright or other restrictive documentations from the materials; or
- transfer the materials to someone else or even “mirror” the materials on other server.
- This permit might consequently be terminated if you disregard any of these confinements and may be ended by E-Services Group whenever deemed. After permit termination or when your viewing permit is terminated, you must destroy any downloaded materials in your ownership whether in electronic or printed form.
- The materials on E-Services Group’s site are given “as is”. E-Services Group makes no guarantees, communicated or suggested, and thus renounces and nullifies every single other warranties, including without impediment, inferred guarantees or states of merchantability, fitness for a specific reason, or non-encroachment of licensed property or other infringement of rights. Further, E-Services Group does not warrant or make any representations concerning the precision, likely results, or unwavering quality of the utilization of the materials on its Internet site or generally identifying with such materials or on any destinations connected to this website.
In no occasion should E-Services Group or its suppliers subject for any harms (counting, without constraint, harms for loss of information or benefit, or because of business interference,) emerging out of the utilization or powerlessness to utilize the materials on E-Services Group’s Internet webpage, regardless of the possibility that E-Services Group or a E-Services Group approved agent has been told orally or in written of the likelihood of such harm. Since a few purviews don’t permit constraints on inferred guarantees, or impediments of obligation for weighty or coincidental harms, these confinements may not make a difference to you.
5. Amendments and Errata
The materials showing up on E-Services Group’s site could incorporate typographical, or photographic mistakes. E-Services Group does not warrant that any of the materials on its site are exact, accurate, finished, or current. E-Services Group may roll out improvements to the materials contained on its site whenever it considers necessary without notification. E-Services Group does not, then again, make any dedication to update the materials.
E-Services Group has not checked on the majority of the websites or links connected to its website and is not in charge of the substance of any such connected webpage. The incorporation of any connection does not infer support by E-Services Group of the site. Utilization of any such connected site is at the user’s own risk. E-Services Group will not be responsible for any problems arising out of users’ accessing to connected webpage.
E-Services Group may update these terms of utilization for its website whenever necessary without notification. By utilizing this site you are consenting to be bound by the then current form of these Terms and Conditions of Use.
8. Governing Law
Any case identifying with E-Services Group’s site should be administered by the laws of the country of Hong Kong E-Services Group State without respect to its contention of law provisions.
General Terms and Conditions applicable to Use of a Web Site.
We reserve the right to occasionally update, revise, modify or amend this Policy.
If you wish to have access to your Personal Information and request correction of your Personal Information held by us about you, provided that this is allowed by law, we will disclose your Personal Information to you upon receiving your access to Personal Information request.
E-Services Group is committed to use the best procedures, tools and techniques set by industry standards in order to guarantee the security of your Personal Information.
In order to use the Services provided by E-Services Group, it may be necessary for us to collect Personal Information. The purpose of collecting this information includes, but is not limited to; management of services, promotional material, customer service follow-up, and to provide customised services. In some circumstances, without obtaining necessary Personal Information from you, we may not be able to carry out the above purpose(s).
E-Services Group also collects Personal Information on the recipients of shipments delivered as part of our services, including: first name, last name, delivery address, company name, phone number and email address.
Although we are committed to keep your Personal Information in strict confidence, we may share this above information with companies that we engage to provide our Service, including but not limited to couriers, shipping companies, and insurance companies, in order to ensure that the Shipment are correctly delivered to the recipients on a timely manner. Occasionally, we may contact recipients using the above information to ensure that the shipment can be delivered.
The above information of recipients may be collected from senders when scheduling a Shipment, when a partner’s client uses our Services to ship, or when a recipient of Shipment contacts us to change any information regarding the delivery of the Shipment.
E-Services Group does not collect any personally identifiable information from any Users whilst they visit and browse the Website, save and except where such information of the Users is expressly requested. The Website only records the Users’ visits, domain names, server address and tracks the pages the Users visit. Such information shall be stored as “cookies”. A cookie is small text file that our Website transfers to your computer or device’s hard disk. E-Services Group uses these cookies to better serve, accommodate you and/or maintain your information across multiple pages, across one or more sessions. Cookies are used to gather and store information like IP addresses, browser type, referring/exit pages, operating system, date/time stamp, and clickstream data in log files. The processes will occur without affecting the Users’ utilization of the Website.
E-Services Group and any third-party vendors engaged by E-Services Group use E-Services Group’s cookies and third-party cookies, such as the Google Analytics cookies, together to inform, optimize, and serve marketing materials based on the Users’ past visits to the Website. E-Services Group does not link the information and data automatically collected in the above manner to any personally identifiable information. E-Services Group generally uses such automatically collected information and data to estimate the audience size of the Website, estimate the popularity of various parts of the Website, track Users’ movements and the number of entries on the Website, measure Users’ traffic patterns and administer the Website.
You may always limit the usage of cookies, from your browser settings.
We will not use your Personal information for any reason beyond the legitimate business purposes defined by the law. We are committed to comply with the Personal Data (Privacy) Ordinance of Hong Kong (“PDPO”) and all other applicable data privacy laws in other jurisdictions.
We do not and will never sell, disclose, or share any Personal Information, collected from you or your customers, to any company for the promotion and sale of their own products and services. We will not use your Personal Information for direct marketing purpose unless we obtain express consent from you.
The only case for which we reserve the right to share your Personal Information is to guarantee the fulfilment of our Service, for which we reserve the right to share your Personal Information only with the third-party companies that work with us to provide our Services such as couriers, insurance companies, and payment providers. For instance, your customers’ contact information, address may be shared with the courier or shipping company in order to deliver your Shipment. We will use our reasonable endeavour to procure that such third-party companies will also commit to comply with the PDPO and all other applicable data privacy laws in other jurisdictions.
9. Sharing Personal Information with third parties
At all times, the sharing of any information collected by E-Services Group shall be done in accordance with the PDPO and may be transferred as set out herein:
E-Services Group works with third parties to provide our Services to our shippers, users and we may share Personal information with them to guarantee the fulfilment of our Services. Examples of third-party companies are our listed couriers, shipping companies, insurance companies, and payment providers. We may also receive Personal Information from our partners and third parties.
Sometimes we may also be required to share Personal Information with third parties to comply with legal requirements or to respond to requests by public authorities, including to meet national security or other requirements. Personal information may be shared with third parties to prevent or investigate activities that are suspected to be illegal, fraudulent or in violation of the law or of our Terms of Service. Personal Information may be shared with accounting firms if required for purposes of auditing by the law.
Personal Information may be shared with a company that acquires our business, whether through acquisition, merger, or any other similar transaction.
In the event that E-Services Group is required to share your Personal Information with third parties for purposes other than those described in this section, we may request for your consent prior to sharing such information.
E-Services Group has implemented the appropriate electronic and managerial measures in order to safeguard, protect and secure Users’ personal information.
All personal information and data provided by our Users are only accessible by the authorized personnel of E-Services Group or its authorized third parties, and such personnel shall be instructed to observe the terms of this Policy when accessing such personal information and data. Users may rest assured that their personal information and data will only be kept for as long as is necessary to fulfil the purpose for which it is collected, unless Users request E-Services Group to cease to hold the same or terminate his/her membership account with E-Services Group. Such requests may render E-Services Group unable to further provide its services, information and/or promotional materials for your benefit in the future.
E-Services Group follows generally accepted industry standards to protect the personal information and data submitted by Users to the Website, both during transmission and once E-Services Group receives it. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while E-Services Group strives to protect Users’ personal information and data against unauthorized access, E-Services Group cannot guarantee its absolute security.
As E-Services Group provides Services to Users on a global scale, Users acknowledge that Personal Information may be stored and processed in any country where E-Services Group operates and/or engages third party companies in providing services as set out herein. E-Services Group may transfer Personal Information to countries including the United States, Singapore, and such other countries as may be from time to time determined by E-Services Group, of which the data protection rules may be different from the country of domicile of the User. E-Services Group endeavours to take necessary measures to ensure that any transfer of Personal Information complies with the applicable data protection laws and the Personal Information remains protected to the standards as described in this Policy. In certain circumstances, courts, law enforcement agencies, regulatory agencies or security authorities in those other countries may be entitled to access your Personal Information.
E-Services Group allows you to view, update or delete many of your Personal Information. If you wish to access any Personal Information that are not available from the account settings, have any questions about our Policy, or if you wish to make a complaint about our collection, use, or disclosure of your information under this Policy, please contact us firstname.lastname@example.org. We will use our reasonable endeavours to address any complaint you may have as soon as possible.
[Last updated: 6th June 2018]